Expanding SOA with AJAX and Web 2.0 Tools

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The Web is evolving as an open platform with rich user interface capabilities of desktop clients. This has triggered user-driven management of service consumer ecosystems, expanding the reach of SOA with rich interactive controls and Web 2.0 tools to access the Web content and services. However the usability dimension of these Web 2.0-based service consumer ecosystems is often ignored, leaving doubt about whether present usability testing techniques in Web-based systems are capable enough to guarantee a usable experience in RIA-based service consumer systems.

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Source: www.sys-con.com