Utica National Upgrades to the Fiserv Java-based Claims Workstation

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Fiserv announced that Utica National Insurance of New Hartford is upgrading to the new Fiserv Claims Workstation. Utica National writes personal and commercial lines of business that are serviced through a countrywide network of in-house and independent adjusters. 'We wanted easier access for remote users, a simpler claims intake process and more efficient interaction with third party data. In addition, we can consolidate all of our claims management onto Claims Workstation, and the web-based platform opens the door for future claims initiatives as well,' said John Nobles, vice president-director of Claim Operations for Utica National Insurance. 'This decision supports our focus on meeting the needs of and providing outstanding service to our policyholders and agent/customers.'

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Source: www.sys-con.com