SAP Announces Next-Generation Support Offering

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SAP announced growing market adoption for the company's new support services offering, SAP Enterprise Support. SAP Enterprise Support meets the evolving needs of customers by supporting a company's mission-critical business processes and heterogeneous software environment. The ongoing growth of SAP's robust product offerings and mass adoption of service-oriented architecture (SOA) have challenged traditional support models. No longer are bug fixes and maintenance sufficient. SAP Enterprise Support provides companies with a holistic offering that helps to reduce the risk and maximize the value that customers receive from their IT investments.

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Source: www.sys-con.com